Every IT department needs to define its value chain. These are the processes that ultimately contribute in generating value for the organization. The IT value chain is the most important aspect of all of IT and should be continually refined and optimized. This value chain can be equated to a production floor where resources are transformed to deliver an output of a product or service.
The value chain consists of delivery and operations, which are tightly joined through continuous integration and deployment of new functionality. The objective is to minimize delivery times from development to operations and to increase overall high-quality output.